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BusinessTravel News | 01/06/2010

New Lufthansa Performance Clauses Irk European Buyers

Some European travel managers are refusing to sign Lufthansa‘s controversial new corporate contracts that not only withhold rebates for missed targets, but also require clients to refund discounts paid up front and authorize the inclusion of potentially sensitive transaction data on marketing information data tapes the carrier buys from global distribution systems...

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BusinessTravel News | 27/05/2010

Lufthansa Requiring Refunds For Unmet Upfront Discounts

Lufthansa's controversial new contracts with corporate clients not only withhold rebates for missed targets, they also require clients to refund discounts paid upfront, a leading German travel management consultant told EuroBTN this week...

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